Customer Delivery & Automation Engineer
Location: CFARER office Rostock (Germany) or Pune (India)
Team: Customer Success
Reports to: Customer Success Manager
Build the systems that keep ships moving.
At CFARER, we create software that helps crews and offices work in rhythm.
Our promise is simple: making maritime life easier.
Are you passionate about delivering exceptional customer experiences and working with cutting-edge technology? We’re looking for a Customer Delivery Specialist to join our dynamic team and help us provide high-quality solutions that make a real impact. Our company operates in the maritime industry and develops, sells, and supports software solutions for ship management.
Ensure smooth and efficient delivery of customer solutions.
Collaborate with talented colleagues across departments.
Troubleshoot and resolve technical challenges quickly.
Keep documentation accurate and processes optimized.
Share knowledge and contribute to continuous improvement.
Fast Learner: You pick up new tools and concepts quickly.
Quality-Driven: You take pride in delivering top-notch work.
Team Player: Collaboration is your strength.
Tech-Savvy: Strong IT affinity and understanding of systems.
Database Skills: Experience with MS SQL and similar DBMS (eg: PostgreSQL).
Problem Solver: Analytical mindset with attention to detail.
Automation & Workflows
Design, build, and maintain automated workflows using n8n/CData, integrating diverse systems via APIs (REST, GraphQL) and webhooks.
Degree in Computer Science, IT, or equivalent experience.
Hands-on experience with relational databases (MS SQL preferred and PostgreSQL).
Languages: Strong Python, Bash, familiarity with JavaScript/TypeScript.
Tools: Docker, n8n/CData, Ollama
Familiarity with open source AI models (an advantage)
Familiarity with software delivery and customer support processes.
Excellent English language skills (written and spoken)
Innovative and collaborative work environment.
Opportunities for growth and skill development.
A team that values quality, efficiency, and customer success.
